Currently, customers using Proof Point Hosted Email Security are still unable to forward receipts to receipts@expensify.com. This is still being caused by an issue on the Proof Point side. If you are an affected customer, please reach out to Proof Point for a resolution.
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Cybersource continues to investigate the issue that is affecting the Business Center We appreciate your patience as we work urgently to implement a mitigation. <b>Impact:</b> Clients may be experiencing issues with the "Visualize" function while accessing the Case Management service. <b>Reported Start Time:</b> 2 February 2026 <b>Next Update:</b> As Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> <b>Incident #:</b> EPS-36211
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Customers using Proof Point Hosted Email Security are unable to forward receipts to receipts@expensify.com.
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